Refund Policy
Stay Safe Insurance
At Stay Safe Insurance, we value transparency and fairness in every customer relationship. Our refund policy outlines the terms under which premium refunds may be issued. Please read the details below carefully.
1. Policy Cancellations and Refund Eligibility
Customers may request a cancellation of their insurance policy by contacting our support team. Refund eligibility depends on the timing of the cancellation and the terms of the issued policy.
If a policy is canceled before the effective start date, you may be eligible for a full refund of the premium paid.
If a policy is canceled after activation, a pro-rated refund may be issued based on the unused portion of your coverage period.
Refunds are not applicable once a claim has been filed or processed during the active policy term.
2. Processing Time
Once approved, refunds will be processed within 7–10 business days. The credited amount will be returned to your original payment method used during the purchase.
3. Non-Refundable Fees
Certain administrative or processing fees associated with issuing or managing your policy may be non-refundable. These fees will be clearly disclosed during policy setup.
4. Policy Changes
If you make changes to your existing policy (such as coverage upgrades, vehicle replacement, or additional drivers), any refund or additional premium owed will be adjusted accordingly and communicated in writing.
5. How to Request a Refund
To request a refund or policy cancellation, please contact our customer service team through any of the following channels:
Phone: +1 (888) 869-1309
Address: 27166 Blaisdell Ave, Apt 3, Minneapolis, MN 55408
Email: contact@staysafeinsurance.pro
Our support representatives are available to guide you through the process and answer any questions regarding your refund eligibility.
6. Policy Updates
Stay Safe Insurance reserves the right to update or modify this refund policy at any time. Any changes will be posted on our official website.
Your Trust. Our Responsibility.
We’re committed to ensuring that every policyholder experiences transparency, fairness, and confidence with Stay Safe Insurance — from purchase to protection.